Platform Team RACI Matrix

Clarify roles and responsibilities across platform team activities. Use this matrix to avoid confusion about who owns what.

Infrastructure & Tooling

Activity	Platform Team	Product Teams	CTO/VP Eng	Security
Define CI/CD pipeline standards	R A	C	I	C
Build and maintain CI/CD infrastructure	R A	I	I	I
Configure product-specific pipelines	C	R A	I
Kubernetes cluster management	R A	I	I	C
Service deployment to production	C	R A	I
Observability stack (logging, metrics, tracing)	R A	C	I	I
Application-specific dashboards and alerts	C	R A

Security & Compliance

Activity	Platform Team	Product Teams	CTO/VP Eng	Security
Secrets management infrastructure	R A	I	I	C
Secrets rotation policies	R	C	I	A
Identity and access management (IAM)	R A	I	I	C
Vulnerability scanning and patching	R A	C	I	C
Audit logging infrastructure	R A	I	I	C
Security incident response (platform-related)	R	I	A	C

Developer Experience

Activity	Platform Team	Product Teams	CTO/VP Eng	Security
Service templates and scaffolding	R A	C	I
Local development environment setup	R A	C	I
Platform documentation	R A	C	I
Onboarding automation for new engineers	R A	C	I
Platform office hours and support	R A	I	I

Governance & Strategy

Activity	Platform Team	Product Teams	CTO/VP Eng	Security
Platform roadmap prioritization	R	C	A	C
Architecture decisions (platform services)	R A	C	C	C
Platform budget allocation	C	I	R A
Vendor selection (tooling, cloud providers)	R	C	A	C
Quarterly platform metrics reporting	R A	C	I

Incident Response

Activity	Platform Team	Product Teams	CTO/VP Eng	Security
Platform infrastructure incidents (P0/P1)	R A	I	I	I
Application-level incidents	C	R A	I
Postmortem for platform incidents	R A	C	I	C
On-call rotation for platform services	R A		I

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